FAQ

Ebooking

• I have "no slots available" for a given service and I am connected to Ebooking

Dealer

• The dealer is not receiving notification emails for contact requests

SEO

• How to know if a service is linked to a custom page ?
• I want to improve SEO of service pages
• I want to improve SEO of tyre pages
• SEO pages : How does it works ?

Services

• I want to change the vehicle type of a service
• Why there is a default url on the service ?
• A service isn't displayed on the website/on a dealer ; a dealer is not shown in the dealer locator
• Why I can't activate a service in Offer>Services ?
• I've just changed the parameters of a service/a page and it's not reflected on the site : why ?

Product

• Hide a tyre : How does it works ?
• Push a new tyre : How does it works ?
• A tyre is not displayed on my website
• Import of several tyres with the same EAN : which one is displayed ?
• How works the option "only dimensions with articles" ?

Stocks

• Products stock : errors

Prices

• Products price : errors
• How can the prices be reset ?
• I've updated tyre prices but it's not taken in account
• PFU : how it is working ?

DLU

• How can I rank my list of dealer ?
• How to activate the widget dealer in session on a page ?
• Why aren't the dealer's name and description up to date on Google ?
• Why opening hours/special a hours are different between B2C and B2B ?

Content

• Script, code : it's not reflected on the website, how to solve it ?
• Promotion page : card presentation
• Why sections can't be in full width in a blog page ?
• I can't put a long title I am limited in the number of characters
• How to add content on tyres list pages ?
• How to upload images for the homepage carousel with double language ?

See all 13 articles

Configuration

• Notification requests
• The dealer is closed on the days indicated but you can still make an appointment
• Ecalendro : How can I add/change the code of a service in Ecalendro ?
• How to change the location of a dealer in the backoffice ?
• CTA contact isn't displayed on Dealer locator
• Why rates & reviews are not displayed ?

See all 7 articles

Uberall

• I've changed the dealer images in the BO but it's not up to date on Google
• I've changed the point of sale website in the BO but it's not up to date on Google

General

• How to manage translation ?
• RGPD : how it works
• How does the Dealer Selector work ?
• Why all seasons tyre are displayed in summer tyres or winter tyres ?