Unless your site is configured differently, a notification email is sent at least for these people :
Customer | Dealer | |
| Quote | ✅ | ✅ |
| Appointment | ✅ | ✅ |
| Order | ✅ | ✅ |
For contact requests, it's different :
If you have to select a dealer in the form, the dealer will receive an email. No email is sent to the customer.