You are in one of the following situations, a tire is not displayed :
- in the tyre selector
- on the brand page
- in a tyre layout
- in the tyre highlight (homepage)
- the link from a profile and dimension page redirects to the homepage
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An EAN is not available on your site.
First, you must check whether the conditions for displaying tires are met for this profile.
Go in Offer > Tyres > List of tyres
Among the options offered, you can check dimensions, prices, and stock levels by downloading prices and stock levels and searching for your EAN.
As indicated in this article, all conditions set in the back office must be met for the tires to be displayed.
If you find that the above conditions are correctly entered on the corresponding EANs (based on the settings in your back office), please open a request so that we can check the other settings that are not accessible in the back office (weight category, Eprel code, etc.).
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New tyre is added to your backoffice
When a non-existent tire is added to your catalog, it is not automatically activated in the dealer backoffice.
It must be activated on a case-by-case basis, depending on what each dealer (if it's a garage website) or shop (like corporate website) wants to sell in Offer > Tires > List of tires
One exception :
If this tire belongs to a brand where the entire tire catalog is active, this tire will also be active.
Like this :
The first number corresponds to the number of active tires
The 2nd number corresponds to the total number of tires of the brand
The check mark in front of the brand name indicates that the entire catalog has been selected.